Privacy Policy
We process information only as needed to create and deliver personalized storybooks, provide accounts and support, and process payments. Please read this policy before submitting children’s information.
Information and purposes
| Information | Purpose | Retention and deletion |
|---|---|---|
| Account and contact details | Sign-in, service delivery, support, and security | Kept while needed for the account; eligible data is deleted or anonymized after a verified request or account closure. |
| Child name, age, interests, story inputs, and optional photos | Create personalized storybook text and illustrations | Stored only for creation and books the user chooses to retain; eligible files can be deleted by deleting the book or requesting deletion. |
| Optional voice samples and voice questions | Provide a requested voice feature | Used only for the requested feature and deleted according to the feature’s retention rules or a verified deletion request. |
| Shipping address, order, and payment records | Printed-book fulfillment, support, payment reconciliation, and legal obligations | Retained only for fulfillment, dispute handling, and applicable legal requirements. |
Children’s information
Before any child photo or voice is uploaded, the uploader must confirm they are the parent or legal guardian or have the guardian’s authorization. We do not use child photos, voice samples, or generated content for advertising or model training without separate explicit consent.
Your choices
To request access, correction, deletion, withdrawal of consent, or account closure, email samoai@163.com. We verify the requester’s identity to protect children’s and account data.